• Who Should Attend
• What You Will Learn
• Course Outline
• Course Leader

Enterprise organizations are rapidly deploying and expanding IP Telephony systems, services, and applications. But the software-centric nature of these architectures is fundamentally changing how these systems must be evaluated, cost-justified, and procured. This program will provide you with the knowledge to understand vendor software licensing and pricing models, build solid business cases, develop relevant RFx strategies, and evaluate vendor responses. You will gain the insight to avoid common pitfalls and deploy proven methods to maximize your investment.

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Who Should Attend

IT and Telecommunications managers, decision-makers, analysts, and staff who are planning or considering the procurement or expansion of enterprise-class IP telephony and adjunct technology for their organizations in the next 12-24 months. System providers will gain important insights and customer perspective, as well.

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What You Will Learn

• Understand the current IP telephony market and who the viable players are today
• Know the current software licensing models and typical costs for IPT from the major players
• Become familiar with the processes necessary to build a business case for IP telephony
• Develop relevant IP Telephony “go to market” and RFx strategies
• Understand the best approaches and methods to evaluate vendor RFP responses
• Be aware of the common pitfalls and issues companies experience when they buy IP telephony an d adjunct technologies

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Course Leader:

Douglas Carolus, MBA, Director, Consulting Services and Operations, N’compass Consulting